FREQUENTLY ASKED Questions

LASH LIFT FAQ’S

  • Yes! Lash lifts work beautifully on short or curly lashes. Many clients are surprised to discover their lashes are longer than they thought once lifted. For those with tightly curled lashes, this treatment can help retrain the growth direction, resulting in a more uniform and elongated appearance.

  • Yes, a lash lift is generally considered low risk during pregnancy or breastfeeding, but it’s important to speak with your healthcare provider first for personalised advice. Hormonal changes can make the eye area more sensitive, which may affect how well the lift holds and lasts.  

  • Yes! After the first 24 hours, you can wear mascara. However, avoid waterproof formulas as they can weaken the lift and be too harsh on your lashes.

  • Not at all - when performed correctly by a qualified technician, lash lifts are safe and non-damaging. The solution is formulated to nourish and protect your lashes.

  • Absolutely! Enhance your lash lift experience by adding a rejuvenating eye mask or a soothing and hydrating Jelly Facial mask during your appointment. These relaxing add-ons are perfect for a little extra pampering, because hey, why not! Just let us know while booking your lash lift so we can reserve enough time for your customised treatment, or don’t forget to select these additional add-on treatments when booking online.

  • Absolutely! Lash lifts are perfect for vacations or busy lifestyles. You’ll wake up with beautifully lifted lashes - no need to pack mascara or curlers while you’re travelling. You’ll wake up with lifted, tinted lashes every day.

  • Patch tests are not mandatory but are strongly recommended for clients with sensitive skin, allergies, or concerns about potential reactions. While we use high-quality, gentle, and nourishing products, individual sensitivities can vary. By choosing to proceed without a patch test, clients acknowledge and accept any risks.

    If you'd like to arrange a patch test prior to your appointment, please contact us in advance via email or send us a message on social media (Instagram or Facebook). We're happy to schedule it for you.

  • Lash lifts can be repeated every 6 weeks. We follow a strict 6 - week minimum between treatments to protect the integrity and health of your natural lashes. This ensures your lashes remain strong and beautiful with each lift.

  • A typical lash lift appointment takes anywhere from 60 to 90 minutes. This includes consultation, lifting, tinting, and aftercare instructions.

  • Results usually last 6 to 8 weeks, depending on your natural lash growth cycle, aftercare treatment at home, and lifestyle. For example, some clients may notice results fading sooner if they use oil-based products or rub their eyes frequently.

  • To maintain your lash lift results and keep your natural lashes healthy, follow these aftercare tips:

    • Cleanse your face with gentle, oil-free cleansers and avoid excessive rubbing around the eye area.

    • Avoid mascara, waterproof makeup, and oil-based products for the first 24–48 hours.

    • Skip steam rooms, saunas, and intense workouts for 24 hours to allow the lift to fully set.

    • Try not to sleep face down or rub your eyes.

    • Use a nourishing lash serum daily to keep your lashes hydrated and strong. This is essential for maintaining lash health and prolonging your lift! Just wait 24 hours after your treatment before applying any product to your lashes.

    We sell professional-grade lash serums at our studio! Be sure to pick one up during your appointment to support long-lasting, beautiful results.

  • Yes! Lash serums are highly recommended to support lash health and encourage growth after your lift. Just wait 24 hours after your treatment before applying any product to your lashes. We stock professional-grade lash serum in the studio - be sure to pick one up at your appointment to keep your lashes nourished and looking their best.

  • Yes, most lash lift solutions are generally formulated to be gentle and hypoallergenic. However, individual sensitivities can vary. If you have sensitive eyes, allergies, or any concerns, we strongly recommend requesting a patch test before your appointment.

    While we take every precaution to ensure client comfort, we cannot guarantee zero risk of reaction. By proceeding without a patch test, clients acknowledge and accept personal responsibility for any sensitivity-related outcomes during or after their lash lift treatment.

  • Both lash lifts and lash extensions are fantastic ways to enhance your eyes and their natural shape - each offering its own unique benefits.

    A Lash Lift works with your natural lashes, gently lifting and tinting them to create a longer, naturally fuller, and more defined look. It’s perfect for those who want a low-maintenance beauty routine, with results that last up to 8 weeks - no refills required.

    Lash Extensions, on the other hand, offer a more dramatic transformation by adding individual lashes to each of your natural lashes. They’re ideal for clients who want that wow factor, love a bit or a lot of volume, and are looking to achieve a more customised lash style.

    We offer both treatments in studio, so whether you're after effortless elegance or bold glamour, we’ll help you choose the perfect lash enhancement for your lifestyle and desired look.

LASH EXTENSION FAQ’S

  • Eyelash extensions are semi-permanent lashes individually applied to your natural lashes to enhance length, volume, and curl. They create a fuller, more dramatic look without the need for mascara.

  • With proper care, eyelash extensions typically last 2 to 4 weeks. Longevity depends on your natural lash cycle, aftercare routine, and lifestyle.

  • We recommend booking lash refills every 2 to 3 weeks to maintain a full, fresh look. Waiting longer may require a full set.

  • Proper aftercare is essential to keep your eyelash extensions looking fresh and lasting longer. Follow these simple tips to maintain your lashes between appointments:

    • Avoid oil-based products and waterproof makeup around the eye area, as they can break down the adhesive; opt for oil-free products around the eye area and avoid mascara.

    • Refrain from rubbing, pulling, or picking lashes.

    • Try to refrain from sleeping directly on your lashes or use a silk pillowcase (often, people who sleep on one side may lose more lashes on that side).

    • Gently cleanse your lashes daily and use a gentle lash shampoo to remove buildup and maintain lash hygiene.

    • Do not curl lashes with an eyelash curler.

    • Avoid steam, saunas, and heavy sweating for the first 24 hours after application.

    • We offer professional Lash Aftercare Kits for at-home use, designed to keep your extensions clean, healthy, and beautifully styled. Each kit includes a gentle foaming lash shampoo, a soft-bristled cleansing brush for applying the shampoo, and a spoolie wand (mascara wand) to comb through your lashes - keeping them fluffy, separated, and perfectly styled. Be sure to grab one at your appointment to maintain your lashes between visits!

  • Yes - when applied by a trained professional using high-quality products and proper techniques, eyelash extensions are typically safe. We follow strict hygiene protocols and carefully assess your natural lashes before application. However, individual sensitivities can vary, and clients assume responsibility for any unexpected reactions.

    To protect your lash health, we never overload the lash line or natural lashes with extensions that are too long or heavy. If your natural lashes aren’t strong or long enough to support a certain style, we’ll recommend a safer alternative that still delivers beautiful results without compromising your natural lashes.

  • When applied correctly and cared for properly, eyelash extensions should not damage your natural lashes. Damage typically occurs from poor aftercare, excessive rubbing or picking, or choosing styles that exceed what your natural lashes can safely support.

    We always tailor your eyelash sets to match the strength and length of your natural lashes, avoiding excessive weight or length that could place stress on them. To support lash health at home, we recommend adding a nourishing lash serum to your aftercare routine - available for purchase in the studio. It helps keep your natural lashes hydrated, strong, and ready for long-term wear.

  • Yes, but avoid oil-based and waterproof products such as mascara and eyeliner, particularly eyeliner pencils that tug at the lash line.

  • Avoid oil-based cleansers and mascaras. These can break down the adhesive and shorten the life of your extensions.

  • We offer a variety of eyelash extension styles to suit every eye shape, lifestyle, and desired preference. Each set is fully customisable and professionally mapped to enhance your natural features. Every appointment begins with a detailed consultation to ensure the perfect lash look for you.

    Here are the styles available:

    • Classic: One extension is applied to each natural lash for a soft, subtle enhancement. Ideal for those who want a natural, everyday look with added length and minimal definition.

    • Light Volume: A gentle boost using ultra-fine lash fans to create a fuller appearance without overwhelming the eyes. Perfect for a soft glam finish for everyday wear.

    • Full Volume: Denser, fluffy lash fans are applied for a bolder, dramatic effect. Great for special occasions or clients who love a glamorous, fuller look.

    • Fox Eye: Designed to lift and elongate the eyes, this style uses stronger curls (L and M) and strategic eye mapping to create an upward flare at the outer corners. Inspired by the trending “fox eye” makeup look and “eyeliner effect”.

    • Cat Eye: Longer lashes are placed toward the outer corners to create a winged, sultry shape. This style elongates the lash line and adds a touch of elegance without being as dramatic as a Fox Eye style.

    • Half Eye: Extensions are applied from the middle to the outer corners of the eyes, offering a soft lift and a more natural, open-eyed effect. Ideal for first-timers or those who prefer a minimalist lash look.

  • My latest obsession! Both Fox Eye and Cat Eye lash extension styles are designed to elongate and enhance the eyes - but they achieve this in slightly different ways:

    Fox Eye Lash Extension Style

    • Effect: Creates a lifted, almond-shaped look with an upward flare at the outer corners for a more unique, intense and dramatic look.

    • Technique: Uses stronger curls (like L or M curls) concentrated toward the outer third of the eye.

    • Best For: Clients who want a sleek, model-inspired lift or to visually lift down-turned or round eyes.

    • Style Inspiration: Mimics the trending “fox eye” makeup look seen on runways and red carpets.

    Cat Eye Lash Extension Style

    • Effect: Delivers a sultry, winged appearance by gradually increasing lash length toward the outer corners.

    • Technique: Uses softer curls with longer lashes placed at the ends for horizontal elongation.

    • Best For: Clients who love volume and want a bold, feline flick that enhances almond or close-set eyes.

    • Style Inspiration: Inspired by classic cat-eye eyeliner for a glamorous finish.

    We offer both styles and customize each lash map to suit your unique eye shape and desired look. Whether you're after a lifted elegance or a dramatic winged effect, we’ll help you choose the perfect lash style during your consultation.

MAKEUP APPLICATION FAQ’S

  • Our makeup service includes full skin prep, foundation matching, contouring, eye makeup, optional lashes, brows, lips, and setting spray. Each look is tailored to your preferences - whether you want soft and natural or full glam. Before we begin, we’ll chat through a brief consultation to understand your skin type, product preferences, and the look you’re aiming for.

  • Most makeup appointments run between 60 to 75 minutes, depending on your desired look. For bridal or photoshoot makeup, we allow up to 90 minutes to ensure every detail is perfected with extra care and precision.

  • Yes, please arrive with a clean, moisturised face and no makeup. This allows us to properly prep your skin and ensures the makeup applies smoothly and lasts longer.

    We want to spend your entire appointment perfecting your look - not removing leftover mascara, eyeliner or foundation. A fresh face helps us get straight to the fun part: making you feel your most confident and radiant self!

  • Absolutely! We love seeing your vision. Bring photos or ideas so we can create a look that reflects your style and suits your occasion.

  • Yes - we specialise in bridal, formal, and special-event makeup. We also offer group bookings and on-location services. Contact us early to secure your date, receive a quote, or check availability.

  • Yes. We offer mobile makeup and spray tan services – but only for booking of 3 or more people. Travel fees apply and will be discussed and confirmed at the time of booking or receiving a quote via Facebook, Instagram or email.

BRIDAL ENQUIRY FORM

  • We use a curated selection of professional-grade products from trusted brands like Dior, Charlotte Tilbury, MAC, Napoleon Perdis, Estee Lauder, Mario and Huda Beauty, and more to ensure long wear, flawless finish, and compatibility with all skin types.

  • Absolutely! We use professional long-wear makeup products and advanced setting techniques to ensure your look stays fresh and flawless for hours - whether you're attending a wedding, a photoshoot, or a special event.

    For brides and bridal parties, we recommend having a minor touch-up kit on hand, especially on warmer days or during outdoor celebrations, to keep your glow going strong from "I do" to the last dance.

  • Yes - please let us know in advance if you have any sensitivity or allergies, i.e. to latex in the lash glue. We’ll adjust products and techniques to suit your skin’s needs.

  • We do! Book a 1-on-1 makeup lesson to learn techniques tailored to your face shape, skin type, and style - perfect for beginners or anyone wanting to refresh their routine for their next event.

  • We don’t currently sell makeup or skincare products in-studio. However, we’re happy to recommend trusted brands and products tailored to your skin type and beauty goals - whether you're looking for the perfect primer, setting spray, or skincare essentials to prep and maintain your look. Simply ask us during your appointment!

SPRAY TAN FAQ’S

  • You can get a spray tan every 7–10 days, depending on how well your skin holds the color and your personal preference. Regular exfoliation and moisturising help maintain an even fade.

  • GlowDry Powder is a luxurious finishing powder applied immediately after your spray tan. It helps set the tanning solution, reduces post-tan stickiness, and leaves your skin feeling soft and smooth for optimal comfort post-spray tan.

    Yes - you can add GlowDry Powder to any spray tan service as an optional add-on. Just let us know when booking or at your appointment, and we’ll include it for a flawless, non-sticky finish – ideal for those warm summer days!

  • Yes, spray tans can be applied to the face. Most people get a light coat on their face during a full-body spray tan, but we apply a lighter mist to ensure a natural look.

  • No, you don’t have to. What you wear during a spray tan is completely up to you and your comfort level. You may wear swimwear or underwear, disposable underwear garments provided at the studio or nothing at all if you prefer a tan without tan lines.

  • Yes, Chlorine pools can strip away tanning solution faster, causing your tan to fade. It acts as a bleaching agent and dries out the skin, which accelerates exfoliation. Sea water on the other hand can dehydrate the skin, leading to flaker and faster-fading of your tan, while beach sand also acts like a natural exfoliant.

    To protect your tan when swimming, follow the below tips:

    • Apply a water-resistant moisturiser or barrier cream before swimming.

    • Rinse off chlorine or salt water immediately after swimming.

    • Pat dry skin instead of rubbing with a towel.

    • Reapply moisturizer and drink lots of water to keep skin hydrated from the inside out!

  • Yes. A spray tan gives your skin a bronzed glow, but it does not provide any UV protection. Sunscreen is still essential to protect you from sun damage.

    When using sunscreen after a spray tan, opt for the following products:

    • Oil-free formulas: Prevents streaking or breaking down the tan.

    • Alcohol-free products: Avoids drying out the skin.

    • Mineral-based sunscreens: Gentle on skin and less likely to strip as much colour.

  • Our spray tan solution is fast-drying, and you can shower anywhere between 2-4 hours after your tan or leave on the skin for up to 8 hours. We always tailor our application to work with your schedule, natural skin tone and desired colour choice, so we will advise the ideal timeframe at your appointment!

  • The best day to get a spray tan for a Saturday event is Thursday (2 days prior) for a more natural finish or Friday (1 day prior). This allows enough time for the tan to develop, settle into your skin and looks its best by the weekend. For weddings, we recommend 2 days before to ensure a more natural finish. If you are heading on a holiday, we recommend the night before jetting off is best. These are guidelines only, and we can always tailor our tan application to work with your schedule.

  • Yes. We offer mobile makeup and spray tan services – but only for booking of 3 or more people. Travel fees apply and will be discussed and confirmed at the time of booking or receiving a quote via Facebook, Instagram or email.

TRAVEL SPRAY TAN ENQUIRY FORM

  • A spray tan is a sunless treatment that uses a fine mist of DHA (Dihydroxyacetone) - a plant-based sugar - to create a natural-looking bronze glow. DHA reacts with the outer layer of your skin, developing gradually over several hours without any sun exposure.

    Our spray tan formulas are enriched with skin-loving ingredients to keep your skin hydrated and glowing. Want to extend your tan? We offer aftercare products in the studio to help you maintain your colour longer and fade evenly.

  • Spray tans typically last 5 to 10 days, depending on your skin type, lifestyle, and how well you follow aftercare instructions.

  • To ensure a flawless, long-lasting glow, follow these prep steps the day before your appointment:

    • Exfoliate 24 hours in advance to gently remove dead skin cells and create a smooth, even canvas.

    • Shave or wax at least 24 hours prior to avoid irritation and ensure your skin is ready to absorb the tan evenly.

    • Complete any beauty treatments - like manicures, pedicures, massages, or facials - before your spray tan session.

    • Avoid bar soaps and cream-based body washes the day before, as they can leave residue that interferes with tanning.

    We offer professional-grade exfoliation products in-studio to help you prep like a pro. Want to reserve yours ahead of time? Just shoot us an email or message us on Instagram or Facebook. Your glow-up starts with great prep!

  • For best results, keep your skin clean and product-free on the day of your appointment:

    • Skip lotions, oils, deodorants, perfumes, and makeup - they can act as barriers to the tanning solution or the ingredients can react with the tan solution. Some ingredients - like aluminum in deodorants - can even cause unwanted discolouration, such as a greenish tint on the skin. For best results, keep it bare and beautiful!

    • Wear dark, loose-fitting clothing and open-toe sandals or slides to avoid smudging your fresh tan.

    • Bring an umbrella if rain is in the forecast - water can affect your developing tan!

  • To lock in your glow and keep it looking fresh:

    • Avoid sweating, tight clothing, or skin contact for at least 8 hours post-tan.

    • Rinse with lukewarm water only during your first shower - no soap! Gently pat your skin dry.

    • Moisturise daily with a tan-safe lotion to extend the life of your tan.

    • Avoid exfoliating and oil-based products, which can cause your tan to fade unevenly.

    Our aftercare collection includes tan-friendly moisturisers and body washes, available in the studio. Want to reserve your favourites? Message us on Instagram, Facebook, or email us - we’ll have them ready for you at your next visit!

  • No - modern spray tan formulas are designed to give a natural-looking bronze. We customize the shade to suit your skin tone for the most flattering result.

  • Yes, spray tanning is a safe alternative to UV tanning. The active ingredient (DHA) is FDA-approved for external use. We recommend avoiding inhalation and keeping eyes and lips closed during application.

  • Many clients choose to get a spray tan during pregnancy. However, we recommend consulting your doctor first and letting your technician know so we can ensure your comfort and safety.

  • We offer a range of shades and will help you choose the best one based on your skin tone and desired depth of color - from a light glow to a deep bronze.

  • Avoid excessive sweating, saunas or swimming for at least 8–12 hours after your spray tan. Once fully developed, you can resume normal activities, but excessive sweating, chlorine and salt water may cause fading or prevent the longevity of your spray tan.

BOOKING Policy

To ensure a smooth and enjoyable experience for all clients, please take a moment to review our booking policies and guidelines. If you have any questions, please contact us - we’re always here to assist before booking or ahead of your appointment.

Bookings

We understand that plans can change, and we aim to offer flexibility where possible.

If you need to reschedule, please contact us at least 48 hours in advance for all spray tan and eyelash services.

To secure all appointments, a 50% deposit is required. This can be paid through our online booking system or via bank transfer (EFT) at the time of booking.

Your deposit is fully refundable or transferable if changes are made within the required notice period.

If less than the required notice is provided, or you do not attend your appointment, your deposit may be retained to cover a genuine pre‑estimate of costs and the time reserved for your booking.

Makeup Appointments & Lessons

Makeup services are often booked well in advance for special occasions. For this reason, we ask for at least 14 days’ notice to reschedule or cancel. These appointments are more difficult to rebook on short notice, and your understanding helps us manage our calendar effectively.

Deposits

As a small business, we truly value each appointment and the time dedicated to our clients.

To help minimise disruptions caused by no‑shows and late cancellations, a 50% deposit is required at the time of booking.

Deposits are refundable or transferable when sufficient notice is provided. If adequate notice is not given, deposits may be forfeited to help cover preparation and the time allocated for your service.

This ensures fairness to both our business and our clients.

Cancellations & Rescheduling

We kindly ask that you notify us at least:

  • 48 hours prior to spray tan or eyelash appointments, and

  • 14 days prior to makeup services.

Late cancellations or no‑shows will result in the loss of your deposit.

If cancellations are made within the appropriate timeframe, your deposit can be refunded or transferred to your next booking.

We appreciate your understanding - this policy allows us to continue offering the highest level of service and care to all clients.

No Shows

A reminder will be sent via SMS and/or email at least 48 hours before your appointment.

Please confirm your attendance when prompted - unconfirmed bookings may be released to other clients.

Missed or no‑show appointments without notice are treated as late cancellations.

Deposits are non‑refundable if insufficient notice is given but are transferable if the appointment is changed within the required timeframe (48 hours for lashes and tans, 14 days for makeup).

New Client Arrival & Late Policy

We ask new clients booked for eyelash services to arrive 5–10 minutes early if they haven’t already completed their consultation and consent form through the booking system prior to their appointment.

Please allow time for traffic and parking to ensure you arrive punctually.

Arriving more than 10 minutes late may affect what we’re able to offer during your booking. If we need to shorten or adjust your service to stay on schedule, the original service fee will still apply.

Arrivals beyond 10 minutes may result in cancellation, and late‑cancellation terms will apply.

Payments

Once your deposit has been paid, the remaining balance is due on the day of your service.

For bridal bookings, you may prefer to finalise the remaining balance during the week of the wedding rather than on the day itself. This option is available to help avoid any payment‑related stress or delays on your wedding morning. If you’d like to arrange this, simply let us know when confirming your booking.

Mobile Services

Mobile makeup and spray tan services are available upon request.
A travel fee applies and will be quoted and confirmed at the time of booking or enquiring.

Please contact us or submit a bridal enquiry form or group spray tan enquiry form to receive a quote, check availability, or ask any questions.

Photos and Promotional Use

We love showcasing our artistry. Photos may be taken before and after your service with your consent.

Any images captured will only be used for promotional purposes with your written or verbal permission, in accordance with the Privacy Act 1988 (Cth).

You may withdraw consent at any time by notifying us via email. If you prefer not to be photographed, please let us know when booking or at your appointment - your comfort always comes first.

Location & Hours

We offer spray tan services in Perth (near North Perth) and makeup and lash services in Tuart Hill, with flexible hours to suit your schedule.

Mobile spray tan and makeup services are also available upon request and include a travel fee.

If your preferred time isn’t available online, please reach out to check availability or discuss your needs. Contact us via email or socials to get in touch.

Your Rights

All bookings and services are provided in accordance with the Australian Consumer Law (Competition and Consumer Act 2010 (Cth)). Nothing in this policy limits your rights to a remedy if a service fails to meet acceptable quality standards.

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Your glow up starts here. Invest in professional beauty services delivered with care and precision.

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